Return of goods policy
Since 1998 we have offered our customers a 100% satisfaction policy
Our pet heater products are manufactured to the highest quality.
Several pet heaters and pet bed warmers are exclusive to petheaters.
Our web site is constantly monitored to provide you with safe & easy shopping
If you are not completely satisfied with any product purchased we will gladly organize a refund or exchange.
Your purchase may be returned for a refund within a 30 day period that commences AFTER the delivery date.
There is no restocking fee for an item that is unsuitable for your purpose
A full refund is guaranteed
All we ask is that the item be returned in the same condition as sold.
Opened packages are accepted as being in their original condition.
We also offer you a choice of exchanging refunds for a gift voucher valued at the full retail price.
The gift voucher can be used at several on-line stores that carry a large variety of pet related merchandise.
This great offer includes a 10% discount on all store products. Items on sale or have a reduced price are excluded.
All electrical items are guaranteed to be suitable for the delivery area. To enhance our customer satisfaction
products that do not conform to local standards will have the purchase price & shipping refunded.
PETHEATERS GUARANTEE DELIVERY...... Your purchase is shipped with a tracking number.
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